Find out how Fuller’s benefit from our support
480+
Managed and tenanted pubs throughout London and South East
15,000+
Digital checklists assigned and completed
Food Safety Advice Line
Know what you’re doing with HACCP? Or have you been hit with a food complaint? Or maybe you’ve had an inspection from the EHO and need help implementing their action plan? Want an expert by your side to help with all these issues and more?
Well, becoming part of Food Alert means you can. We can take that stress and confusion away, because you can get access to our Health & Safety advice line – open 24/7, 365 days a year via phone or email.
Experts you can call on, day or night
When you call us, you can guarantee that you’re talking to an expert. Our Food Safety advice line is manned by specialists, so no matter what the question or issue, you’re talking to the best person to give you help, advice and guidance. They’re here to liaise with you and your team, head office staff or even third parties and can help with all sorts of tricky Health & Safety matters, like…
- HACCP plans (including for higher risk foods)
- Food complaints (including allergic reactions, allegations of food poisoning and foreign body claims)
- Supplier Certification
- Food Safety Environmental Health Officer (EHO) inspections
- Signposting to additional services like nutrition, sampling or production kitchens
- Allergen management
- Training
…and plenty more.
Effortless audit trail
We know you want a full picture of your compliance, so any calls or emails you have with the advice team are logged to create a comprehensive audit trail. You can reassure customers and inspectors alike that you have the help of an expert third party, managing any issues and incidents in a consistent way that’s built for your business.
Why choose Food Alert?
- 24/7 access to expert advice
- Qualified team experienced with crisis management
- UK and ROI-wide coverage if you require site visits
- Peace of mind and reassurance that you’re backed by experts
Discover how we can help your business
What Our Clients Say
There’s nothing like a personal recommendation. Hear from the range of hospitality businesses we partner with and discover how having our team on your side can take the pressure of safety compliance away from you and let you get back to running your business.
Urban Leisure Group
Restaurants & Cafes
Urban Leisure Group (ULG) is an independent group of 10 venues in the London area. Each venue has a unique personality, design and menu but all focus on sustainability.
Find out more
Poor Boys
Independent Restaurant
With an exciting range of dishes, the key to the Poor Boys’ success is the carefully selected local suppliers they work with.
Find out more
TGI Fridays UK
Restaurants & Cafes
TGI Fridays UK have 90 restaurants across TGI Fridays, 63rd+1st and Fridays And Go.
Find out moreBrands We Protect
From internationally recognised brands with sites all over the country to small, family-run independent businesses, our team of experts and customisable software can help.
Other Services
There’s plenty more the experts at Food Alert can help you with. Find out exactly how we can support your business to be safe and compliant.